Shipping policy

Last updated: November 9, 2026

Thank you for shopping with Bug Snatcher. Here's exactly what happens after you order.

Free shipping

Shipping is free on every order to the United States. There are no extra fees at checkout.

Processing time

We process orders within 1–3 business days (Monday to Friday, not counting holidays). If we can't ship your order in that time, we'll email you a new date, and you can cancel for a full refund.

Delivery time

Most orders arrive 10–20 days after you order. This is an estimate, not a guarantee. Carrier delays can happen, especially around the holidays.

Tracking

We email you a tracking link as soon as your order ships. It can take a few days for tracking to show updates.

Where we ship

We currently ship to the United States only.

Late or lost orders

If your order hasn't arrived within 30 days of ordering, contact us. We'll send a replacement or give you a full refund, your choice.

Wrong address

Please double-check your address at checkout. If you spot a mistake, contact us right away and we'll fix it if the order hasn't shipped yet.

Questions?

Email oweisser91@gmail.com or use our contact page.